Privacy Policy

Privacy Policy for Emergency Porta Potty Rental

Introduction

Welcome to Emergency Porta Potty Rental’s (EPPR, ‘the Company,’ or ‘we’) comprehensive privacy policy. At EPPR, we prioritize your online privacy and are committed to protecting your personal information in accordance with global data protection regulations. This policy explains our practices regarding the collection, handling, and security of your data.

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

  1. Website: Our primary website at https://emergency-porta-potty-rental.ecojohns.com and any subdomains.
  2. Applications: All mobile or desktop applications developed and maintained by EPPR.
  3. Services: The range of services we offer, including but not limited to rental bookings, customer support, and newsletters.
  4. Products: Any physical products or services accessed through our platform.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the ways in which EPPR processes your personal data:

  1. User Interactions: When you use our applications, access our websites, or engage with our services, we collect and process your information.
  2. Communication: We may reach out to you via emails, calls, texts (SMS), or newsletters, and this communication is also covered under our privacy policy.
  3. Account Management: If you create an account on our platform, we will store and manage your account-related data securely.

Personal Data Collection

EPPR collects various categories of personal data, which include:

  1. Account Information: This includes your user name, login credentials, and profile details.
  2. Payment Details: Any financial information required for transactions, such as card numbers, expiration dates, and billing addresses.
  3. Financial Records: Records related to payments made through our platform.
  4. Purchase History: Data about products or services rented or purchased from us.
  5. Mobile Device Identifiers: Unique identifiers from your mobile devices when you access our apps.
  6. Location Data: Information about your geographical location, primarily collected when you use our services in a specific area.
  7. Feedback and Reviews: Comments, ratings, and reviews you share with us.
  8. Social Media Details: If you choose to connect our services to your social media accounts, we may access certain personal information from these platforms.
  9. Product Preferences: Your choices and preferences regarding our products and services.

We collect this data through multiple channels: user input forms, browsing activities, automated tracking technologies (like cookies), and third-party data providers who assist us in maintaining accurate records.

Cookies Policy

EPPR uses cookies to enhance your experience on our platform and for analytics purposes:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our website and apps, ensuring you can navigate through pages securely.
  2. Preference Cookies: Cookies that remember your preferences, such as language settings or display choices.
  3. Analytics Cookies: Used to collect information about how visitors use our website, including traffic sources and user behavior.

You have the option to manage and control non-essential cookies through our built-in Cookie Manager, allowing you to customize your cookie preferences.

Data Retention and Deletion

We adhere to data retention policies that are in line with legal requirements and the purposes for which the data was collected:

  1. Legal Compliance: We may retain data longer than necessary if required by law or regulations.
  2. Business Needs: EPPR keeps personal data as long as it is necessary for providing our services, resolving disputes, and ensuring smooth business operations.
  3. Data Anonymization: Once the retention period ends, we anonymize or delete the data to prevent direct identification.

Security Measures

EPPR employs robust security measures to safeguard your personal information:

  1. Encryption: We use encryption protocols for data at rest and in transit to protect against unauthorized access.
  2. Secure Third-Party Processing: Some of our services are delivered through trusted third-party providers, who adhere to strict privacy and security standards.
  3. Access Controls: Only authorized personnel have access to sensitive data, and their actions are regularly monitored.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Data Rights (depending on your location)

As a user, you have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure: Demand the deletion of your data, subject to legal exceptions.
  4. Restriction: Limit our processing of your data in specific circumstances.
  5. Portability: Receive a copy of your data in a structured format.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your data rights.
  8. Appeals and Complaints: File complaints with our privacy team or relevant regulatory authorities.

Changes to Privacy Policy

EPPR reserves the right to update this policy at any time. We will post the updated policy on our website, ensuring that you are always informed about how we handle your data.

Contact Us

For any questions, concerns, or requests related to privacy and data management:

We value your trust in us, and this policy demonstrates our commitment to protecting your personal information.